Terms & Condtions

VOC Mart, We providing very best quality and first class traditional snacks online, Tamilnadu and overall India. The service enables you to browse through the VOC Mart website and select the Items you would like to buy and the same is physically delivered to you at your registered address.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of vocmart.com website.

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Shivanya Mart and these terms and conditions including the policies constitute your binding obligations, with us.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer of our services on the Website by providing Registration Data while registering on the Website as Registered User using computer systems. vocmart.com allows the User to surf the Website or make purchases without registering on the Website. The term "We", "Us", "Our" shall mean vocmart.com.

When you use any of the services provided by Us through the Website, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this “Terms of Use” and shall be considered as part and parcel of this “Terms of Use”. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these “Terms of Use”, at any time without any prior written notice to You. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by the Policies of (including but not limited to Privacy Policy available on Privacy Policy ) as amended from time to time.

I. Defined Terms

Unless otherwise specified, the capitalized words shall have the meanings as specified below:

  • "Agreement" Shall mean and include the completed application form, its attachment(s) and the terms and conditions stated herein. It shall deemed to have been executed at Chennai, India. These terms of use (Terms) constitute a legally binding agreement between you and Shivanya Mart regarding your use of the web site i.e. vocmart.com (the "website") and any services offered by the company including but not limited to delivery of content via the website, any mobile or internet connected device or otherwise. By accessing the Site or Service and/or by clicking "I agree", you agree to be bound by these Terms. You hereby represent and warrant to the Company that you are at least ten (10) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 10 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian's registered account. You agree to register prior to uploading any content and / or comment and any other use or services of this site and provide your details including but not limited to complete name, age, email address, residential address, and contact number.
  • “Date of Commencement”: Is the date indicating the acceptance of the agreement by the user to the service. It shall be specified by the company in its notice to the user either through e-mail or conventional mail.
  • “Date of Termination”: Is the date of expiry mentioned in the e-mail notice and/or the letter of termination.
  • “Registration Data”: Is the database of all the particulars and information supplied by the User on initial registration and subscription, including but without limiting to the User’s name, telephone number, mailing address, account and email address.
  • Words referring to masculine include the feminine and the singular include the plural and vice versa as the context admits or requires; and Words importing persons includes individuals, bodies corporate and unincorporated.
  • “Services”: Means the Services to be provided by the Company to the User of vocmart.com and shall include the provision of following facilities:
    • Registration to the website vocmart.com and hence allow access to browse and select Items to buy from the online catalogue displayed on the website.
    • The Items thus selected by registered user based on availability will be delivered at the address registered by the user and the user will pay rental amounts for the Items selected for borrowing along with a delivery charge as applicable.
  • vocmart.com”: Is defined as the Internet web site (Online Sweets & Snacks Selling Site) of the Company at vocmart.com
  • “User": Is defined as an individual or corporate subscriber for the Services and the signatory, whose particulars are contained in the Registration form/ agreement and includes his successors and permitted assignees.

II. About vocmart.com

  • The vocmart.com service enables registered members on its site to browse through an online catalogue of pre-owned Items, and create a selection to buy from the same.
  • Once the selection of Items is made, the same is delivered to the registered address of the registered member.

III. Commencement of Service

  • The Service shall be deemed to have commenced on the Date of Commencement of service.

IV. Payment

  • Payment for Items bought would be payable at the time of selection through the checkout process on the website. The amounts which would also reflect delivery charges as applicable depending on the location where the Items are to be delivered to the registered user.
  • Payment options would be either payment online through debit/ credit cards / net banking or on a COD (cash on delivery basis).

V. Damaged Items

  • vocmart.com ensures utmost care during the process of delivery of Items and customers are required to sign off on receipt of Items in good condition at the time of delivery.

VI. Items Content

  • vocmart.com has put in effort to create a catalogue of your favourite Items and categorized them for ease of access. The cover images & Items description are procured from third party/publishers and online sources/resources. vocmart.com takes no guarantee of the accuracy of such content. You might receive a Items that has a cover different from what was shown online. This is because different publishers of the same Items use different cover images. Best efforts have been taken to deliver the goods described on the site; the company takes no guarantee that the Items will bear the exact cover produced on the site. The Items are subject to availability and the presence of multiple copies of the same Items from multiple publishers may result in a disparity between the cover shown on the site, and the Items delivered. Despite this, the content of the Items would be the same.
  • vocmart.com distributes content supplied by third parties. vocmart.com is not a publisher. vocmart.com has no more editorial control over content supplied by third parties than does a public library or newsstand. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties, including third party content providers, advertisers, merchants, sponsors, licensors, or any other user of vocmart.com are those of the respective authors or distributors and not of vocmart.com or its affiliates, or any of their respective officers, directors, employees or agents. vocmart.com does not guarantee the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. It is your sole responsibility to evaluate the information, opinion, advice, and/or any other content available through vocmart.com.

VII. Shipping Policy

  • vocmart.com manages its logistics through a team of delivery personnel. vocmart.com will ensure that your order is processed the same day as you place the order (except Sunday). Items will be delivered within 4-7 working days of placing the order. The Items shipped will be governed by the availability of the Items in the inventory of vocmart.com at the time of processing that particular request.

VIII. Cancellation And Refunds

  • Orders can be cancelled if the Items(s) have not already been shipped. To cancel, please email us at sales@vocmart.com
  • A Items can be returned if a customer is not satisfied with the same. However the Items(s) need to be returned immediately after receipt with an email mentioning the reason to sales@vocmart.com. The amount paid towards that Items would be immediately refunded back to you through the means of electronic funds transfer after deducting any courier charges.
  • While we take utmost care to ensure that Items that are delivered are in good condition, in the unlikely event of sales@vocmart.com being received in damaged condition, the same can be returned to us and a full refund will be made to the customer. On receipt of damaged Items, the same need to be sent to us with a mail to sales@vocmart.com .

IX. Obligations Of The User

  • The accuracy of the Registration Data given to the Company on initial application for the Service shall be the sole responsibility of the User.
  • The user agrees that any data entered into herein will be subject to mandatory verification process vocmart.com
  • Any licenses, permits, consents, approvals and intellectual property or other rights as may be required for using the Service shall be obtained by the User at his own cost.
  • The User will ensure compliance with all notices or instructions given by the Company from time to time to enable the use of the Service.
  • The User understands and agrees that User is responsible for all applicable taxes and for all costs that are incurred in using the vocmart.com Store service.
  • The User shall be solely responsible for all information retrieved, stored and transmitted through the Service by him.
  • The User shall keep confidential and not disclose to any person the User's password and user identification and all activities and transmission performed by the User through his user identification.
  • The User shall immediately notify the Company of any un-authorized use of the User's account or any other breach of security known to the User.
  • The User shall be responsible for the set-up or configuration of his equipment for access to the Service.
  • vocmart.com / vocmart.com Store in its sole discretion shall reserve the right to edit, modify and alter the content.
  • vocmart.com Store does not accept any responsibility towards the data entered in our website. The user who has furnished the data is fully responsible for any wrong data furnished and be liable for any and all action taken by third party (whether civil/criminal). vocmart.com/ vocmart.com Store however shall endeavour to use the best industry practice of weeding out all wrong data/ false data entered and undertakes to withdraw all such data within 24 hours of receipt of such complaint. All complaint should be addresses by email at sales@vocmart.com.
  • User of the website agrees to indemnify and keep vocmart.com indemnified from any wrong/false data furnished and hereby warrants and covenants that all data furnished to the website is true and correct and belongs exclusively to him and not to any other third party.

X. Prohibited Actions

  • User is restrained from allowing any person other than the authorized person(s) named in the registration details to use the Service
  • The User undertakes not to resell or assign his/her rights or obligations under these Terms & Conditions. User also agrees not to make any unauthorized commercial use of the Service.
  • The User shall use the Service only for the purpose for which it is subscribed.
  • The User shall comply with all applicable laws (and shall not contravene any applicable law) of India relating to the Services, including any regulation made pursuant thereto.
  • The User shall not to print, download, duplicate or otherwise copy, delete, vary or amend or use any data or personal information posted by any User on vocmart.com except such data and information which is posted by the particular User himself.
  • The User shall not share the Service with any person without the prior written approval of the Company.
  • The User shall not use the Service for any unlawful purpose including without limitation criminal purposes.
  • The Service shall not be used to send or receive any message, which is offensive on moral, religious, racial or political grounds or of an abusive, indecent, obscene, defamatory or menacing nature.
  • The User shall be prohibited if they persistently send messages or make postings on vocmart.com to any other User or third party who accesses vocmart.com without reasonable cause or for causing any threat and/or harassment and/or annoyance and/or anxiety and/or any other inconvenience whatsoever caused to any person.
  • The User shall not infringe on any intellectual property rights of any person and/or retain information in any computer system or otherwise with an intention to do so.
  • For the purpose of this Agreement, "User Data" shall mean all information (if any) submitted by the User to vocmart.com with the exception of trading data, credit card numbers, checking account numbers, property details etc. "Individually Identifiable User Data" shall mean that subset of "User Data" which can be reasonably used to identify a specific individual such as their name, address, phone number, etc. The User Data shall be deemed to be the property of vocmart.com. The User shall take all reasonable efforts to ensure that it is accurate and complete and not misleading in any way.
  • User agrees not to make use of anyone else's Information other than as necessary to complete any transactions in which you are involved.
  • The User shall not violate, or attempt to violate the security of vocmart.com and/or any web sites linked to vocmart.com or gain un-authorized access any information regarded as private by other Users or persons, including but without limitation to accessing data and information not intended for them or logging onto a server or account which the User is not authorized to access, attempting to probe, scan or test the vulnerability of a system or network or attempting to breach security or authentication.
  • The User shall be prohibited to introduce post or transmit any information or software, which contains a virus, worm or other harmful component into the internet or vocmart.com network system.
  • In the event that the User breaches any of the above mentioned covenants, the Company shall have the right to delete any material relating to the violations. The Company reserves the unilateral right to suspend and/or deactivate the User's access to vocmart.com the Service and/or any other related facility in case of violation of terms of use. In addition to the right to indemnity available to the Company, the Company shall have the right to any legal remedy, against the User to recover the loss suffered by the Company and the harm caused to the reputation of the Company, due to such violation by the User.
  • The Users shall avail the Service on vocmart.com or any other related site for lawful purposes alone. Transmission and/or distribution and/or storage of material and/or conduct in violation of any applicable local and/or state and/or Central and/or foreign law and/or regulation is prohibited. This includes without limitation any unauthorized use of material protected by patent and/or copyright and/or trademark and/or other intellectual property right, material that is obscene and/or defamatory and/or libellous and/or constitutes an illegal threat, and/or violates rights of privacy or publicity, and/or violates export control laws. The User may use the information on our site only to the extent necessary to facilitate the related transactions.
  • Company strongly opposes SPAM, which floods the Internet with unwanted and unsolicited email and deteriorates the performance and availability of the vocmart.com site. All forms of SPAM, or any other activities that have the effect of facilitating SPAM, are strictly prohibited.
  • Company also prohibits the use of another Internet service to send or post SPAM to drive visitors to your site hosted on or through vocmart.com site, whether or not the messages were originated by you, under your direction, or by or under the direction of a related or unrelated third party.
  • You agree that You shall not host, display, upload, modify, publish, transmit, update or share any information on the Site, that -
    • Belongs to another person and to which you do not have any right to;
    • Is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
    • Harm minors in any way;
    • Infringes any patent, trademark, copyright or other proprietary rights;
    • Impersonate another person
    • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
    • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation
    • Any Content and/ or comment/information uploaded by User/You on the Site which is non-compliant with The Information Technology Act, 2000, Rules and regulations, guidelines made thereunder, user agreement and privacy policy, as amended/re-enacted from time to time, for access or usage of Company's Services/Site/computer resource, the Company has the right to immediately terminate the access or usage rights of the User to the said Services and Site and remove/disable all information including the non-compliant information. Furthermore, the Company shall have the right to take recourse to such remedies as would be available to the Company under the applicable laws.

XI. Confidentiality And Security

  • To protect the secrecy of his user Identification and/or password the User shall take all such measures as may be necessary (including but without limiting to changing his password from time to time and shall not reveal the same to any other person(s).
  • Since a user identification is necessary to access the Service; the User shall use only his own user Identification.
  • It is agreed by the User that he acquires no rights to any mailbox number and/or the user identification and/or circuit reference and/or any codes assigned to him by the Company. The User further agrees that except as otherwise proved herein, the Company reserves the right to change and/or re-assign the same to the User at its sole discretion without being liable to the User for any kind of damages and/or relief and/or any other consequence/s.
  • In the event of theft and/or loss of user identification and/or password and/or security word, the User shall notify the Company immediately by email at support@vocmart.com and/or personally concurrently provide the Company with a written notice to that effect. The User shall remain liable for use of the Services by any third party until such theft or loss is notified to the Company.
  • The password and username being made available to the user shall be used only by the organization named by the user and the employee of the organization specified by the user. The User shall take all necessary pre-cautions to prevent un-authorized access and/or leakage of username and/or password being provided by the Company to him.
  • The user shall not use any software to automatically download and/or extract either a complete and/or partial listing from vocmart.com database without prior consent from the company in writing.

XII. Maintenance

  • The Company may at its sole discretion and without assigning any reason whatsoever at any time deactivate and/or suspend the User’s access to vocmart.com and/or the Services (as the case may be) without notice to carry out system maintenance and/or upgrading and/or testing and/or repairs and/or other related work. Without prejudice to any other provisions of this Agreement, the Company shall not be liable for any loss and/or damage and/or costs and/or expense that the User may suffer or incur, and no fees and/or charges payable by the User to the Company shall be deducted or refunded or rebated, as a result of such deactivation and/or suspension.

XIII. Termination

  • Either party to this agreement may terminate this Agreement by giving prior notice of 30 days. It shall be on the discretion of the Company that the period of notice of 30 days may be waived or a shorter period of notice may be accepted in writing from the User.
  • However, the Company irrespective of clause 1 and 2 above may terminate this Agreement with immediate effect, without prior notice to the User and without assigning any reason/s whatsoever
  • Refundable Deposit
    • (a) if in the opinion of the Company, the User has breached any of the terms and conditions of this agreement and/or,
    • (b) if, in the opinion of the Company and/or any regulatory authority, it is not in the public interest to continue providing the Service to the User for any reason and/or,
    • (c) if the User is declared a bankrupt and/or the User enters into any compromise or arrangement with its creditors and further without any prejudice to any/all other rights.
  • XIV. Liabilities upon termination
    • If the Agreement is terminated pursuant to clauses set out in XI above, without prejudice to any other remedies available to the Company, the User shall be liable for membership Plan Fees payable until the Date of Termination.
    • The amounts due and payable to the Company by the User upon termination shall be payable within 30 days of the relevant Date of Termination.

XV. Suspension of Service

  • If any monies payable by the User to the Company are not paid on the due date, the Company may without prejudice to any other rights or remedies that may be available to it suspend the Service provided to the User.
  • When the Service subscribed for is suspended, it shall be deemed to be terminated. The date shall be such as stipulated by the Company and the User shall be liable for all the charges and fees incurred up to the date.
  • Upon subsequent payment by the User of such monies as demanded by the Company, the Company may at its discretion and subject to such terms as it deems proper, reconnect the Service.

XVI. Violation of Terms & Conditions

  • If vocmart.com, in its sole discretion, determines that a violation of the Terms & Conditions has occurred, Letread.co.in may pursue any of its legal remedies, including but not limited to the immediate deletion of any offending material from its site and/or cancellation of your account and/or the exclusion of any person(s) who may have violated any Terms & Conditions. vocmart.com could also pursue violators with claims that they have violated various criminal and/or civil law provisions as applicable under the relevant Acts/Rules, etc. of the land. vocmart.com will cooperate with any investigation by any Central and/or State and/or local body and/or any court and/or tribunal having the competence to carry out the same. Such cooperation may be without notice to the User.

XVII. Disclaimer

  • Disclaimer of Warranties: The User shall agree that use of the service is at the user's sole risk. The service is provided on an "as is" and/or on an "as available" basis. vocmart.com expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  • The Company/vocmart.com makes no warranty that the service shall meet user's requirements, that the service shall be uninterrupted and/or timely and/or secure and/or error free; nor does vocmart.com make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained from the service. Cancellations and alterations shall be effected only on the receipt of application regarding the same in writing.
  • There are no express representations and warranties, whether express or implied, made by the Company regarding the accuracy and/or quality of any information transmitted and/or obtained through the use of the Services or vocmart.com.
  • vocmart.com will not be liable for any time difference arising between a message released through a gateway/ server (provided to vocmart.com) and such message finally reaching the End User from the concerned service provider.
  • The Company shall not be liable for any disclosure of information concerning the User’s account and/or particulars nor for any error and/or omissions and/or inaccuracy with regard to information so disclosed. In addition The Company shall further not be liable for any loss or damages sustained by reason of such disclosure, weather intentionally or inadvertently.
  • In case the there is any loss of information, caused due to any reason, whether as a result of any disruption of service, suspension and/or termination of the Service, the Company shall not be liable in any way for the same. Further the Company is not responsible for the accuracy, quality and/or contents of any information available, received and/or transmitted through this Service.
  • All information are accepted in good faith and vocmart.com accepts no responsibility whatsoever regarding the bonafide of the user, nor can any interviews be granted and/or correspondence entered into regarding any advertisement published.
  • The User shall ensure that while using the Service, all prevailing and applicable laws, rules and regulations, directly or indirectly for the use of systems, service or equipment shall at all times, be strictly complied with by the User and the Company shall not be liable in any manner whatsoever for default of any nature regarding the same, by the User.
  • The Company does not warrant that vocmart.com or any of the web sites linked to vocmart.com be free of any operational hazards or errors nor that it will be free of any virus and/or worm and/or any other harmful components.
  • It is not the Company’s policy to exercise any kind of supervisory or editorial control over and/or edit and/or amend any data and/or contents of any e-mails and/or posting of any information that that may be inserted and/or made available or transmitted to a third party in or through vocmart.com and the User acknowledges the same. The User acknowledges and agrees that the Company has absolute discretion to refuse and/or suspend and/or terminate and/or delete and/or amend any artwork, materials and/or information and/or content of any data and/or information and/or posting so as, in the sole opinion of the Company, to comply with the prevailing legal framework and/or moral obligations as placed on the Company and in order to avoid infringing any third party’s rights and/or any other rules and/or standards and/or codes of practices that may be applicable to the posting or vocmart.com and/or the internet.
  • vocmart.com is not involved in any transaction between any parties who are using our website. There are risks, which the User assumes when dealing with people who might be acting under false pretences and the same shall be borne by the User. The website is a venue only and do not screen and/or censor and/or otherwise control the listings offered to other Users, nor does vocmart.com screen and/or censor and/or otherwise control the Users of its service. vocmart.com cannot and does not control the behaviour of the participants on this site. We cannot control whether or not Users of vocmart.com will complete the transactions they describe on our site. It is extremely important that the user takes care throughout his dealings with other people, users on this site. vocmart.com does not accept and/or assume responsibility for the content and/or context of the user comment.
  • The User understands and agrees that any information and/or material and/or goods and/or services obtained through this website is done at user's own discretion and risk and that user shall be solely responsible for any damage/s and/or cost and/or any other consequence/s resulting from any transaction.
  • No advice or or/any information, whether oral and/or written, obtained by the User from vocmart.com and/or through and/or from the service shall create any warranty not expressly stated herein.
  • The website’s total liability under this Agreement in any circumstance shall be limited to the total amount of fees and/or charges paid by the User to the Company’s website or the period immediately preceding two (2) months prior to the incident giving rise to the relevant claim.
  • The website’s total liability under this Agreement in any circumstance shall be limited to the total amount of fees and/or charges paid by the User to the Company’s website or the period immediately preceding two (2) months prior to the incident giving rise to the relevant claim.
  • vocmart.com shall not be responsible for the advice, views and suggestions provided by the expert. The information contained herein should be used for reference only. Before relying on any such advice, please do an independent assessment at your end considering your specific requirements and the parameters you have in mind. vocmart.com will not be responsible for any claims arising out of the use of any information displayed herein.

XVIII. Limitation of Liability

  • User agrees that neither vocmart.com nor its group companies, directors, officers or employee shall be liable for any direct and/or indirect and/or incidental and/or special and/or consequential and/or exemplary damages, resulting from the use and/or the inability to use the service and/or for cost of procurement of substitute goods and/or services or resulting from any goods and/or data and/or information and/or services purchased and/or obtained and/or messages received and/or transactions entered into through and/or from the service and/or resulting from unauthorized access to and/or alteration of user's transmissions and/or data and/or arising from any other matter relating to the service, including but not limited to, damages for loss of profits and/or use and/or data or other intangible, even if vocmart.com has been advised of the possibility of such damages. User further agrees that vocmart.com shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct and/or indirect and/or incidental and/or special consequential and/or exemplary damages, whether such interruption and/or suspension and/or termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that vocmart.com shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages and/or losses and/or causes of action exceed the amount paid by the User to vocmart.com , if any, that is related to the cause of action.
  • The Company takes no responsibility/liability whatsoever for shortage or non-fulfilment of the service/s on vocmart.com or any other related site due to or arising out of technical failure and/or malfunctioning and/or otherwise and the User hereby undertakes that in such situation/s, the User shall not claim any right/damages/ relief, etc. against the Company for “Deficiency of service” under The Consumer Protection Act or any other Act/Rules, etc.
  • vocmart.com (vocmart.com) shall not be liable for any and all costs, charges, expenses, etc. incurred in relation to the downloading fees by third party, airtime, ISP connection costs, etc., of which are to be borne by the user personally.
  • vocmart.com shall not be responsible for any malfunctioning, non-functioning of the mobile device or any other application, and or any damage, loss, either direct or indirect arising out of the use of the vocmart.com mobile application on your mobile devices.

XIX. Use of Information / Data furnished

The user hereby agrees and irrevocably authorizes that the company has a right to:

  • Use for the company’s own purpose, any data and/or information supplied by the User in connection with this Agreement, and/or pass on such information to any other associated companies or selected third parties. This information would exclude any information to credit cards, debit cards and any other personal financial information which in any case are not stored by us.
  • Retain all data and/or information supplied by the User while using the Service to remain at vocmart.com for the exclusive use of the Company in accordance with service agreement with the user, notwithstanding any termination of the Agreement or suspension of the Service to the User herein. Anything contrary to the above, unless specifically put down in writing, following the termination or suspension of the Service to the User, all such data and information shall remain in the Company’s property, records and databases as the exclusive property of the Company, for all times to come.
  • By entering mobile number on vocmart.com while registering for an account or receiving alerts, user gives consent to Company and its partners/vendors and sub-partners/sub-vendors to send alerts, contact details, promotional SMS and promotional calls to the mobile number entered by the user, irrespective of whether the same is on the DNC list or any other such data base. In case user does not want to receive these messages on his/her mobile number, he/she shall not submit his/her mobile number with vocmart.com

XX. Indemnity

  • User will defend, or at its option and settle any third party lawsuit or proceeding brought against the Company based upon or otherwise any claim arising from the fact that the User Content, Site and/or User features infringe any copyright, trade secret or trademark of such third party and second, the Company’s use of any User Content, provided that such use complies with the requirements of the Agreement and third, the User’s use of the Services in any manner inconsistent with or in breach of the Agreement; and/or fourth, any claim alleging facts that would constitute a breach of User’s representations and warranties made in this Agreement. Any such claim/proceeding if made directly on the User shall promptly be communicated to the Company by the User with all reasonable information, assistance and cooperation in defending the lawsuit or proceeding. The User shall give the Company full control and sole authority over the defence and settlement of such claim. The User may join in defence with counsel of its choice at its own expense subject to the approval of the company. The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of vocmart.com or their breach of the terms of this Agreement. Indemnification shall be provided for any claim which shall arise and shall be limited to payment by the indemnifying party (“User”) of all damages and costs finally awarded for such claim, or settlement costs approved in writing by the Indemnitor (Company).

XXI. Confidentiality

  • For the purpose of this Agreement and attachments thereto and all renewals, “ Confidential Information ” means all financial, commercial, technical, operational, staff, management and other information, data and know-how relating to the Project or to a party (the “ Disclosing Party ” herein the Company ) or any other members of the Disclosing Party’s group of companies ( including, without limitation, as to products and services, assets, customers, date and database, suppliers or employees), which may be supplied to or may otherwise come into the possession of the other (the “ Receiving Party ”, herein the User ), whether orally or in writing or in any other form, and which is confidential or proprietary in nature or otherwise expressed by the Disclosing Party or by any of its Associates to be confidential, and not generally available to the public.
  • The Receiving Party shall keep confidential and secret and not disclose to any third party the Confidential Information nor any part of it, except to any of the Receiving Party’s Associates, if required and upon prior permission in writing from the Disclosing Party. The Receiving Party agrees to take all possible precautions with regard to protecting confidential information from any third party and shall ensure that all its Associates to whom such disclosure is made will act in accordance with the terms of this Agreement as if each of them were a party to this Agreement, and if required obtain a written statement from each of its employees/associates having access to such Proprietary Information undertaking to abide by the confidentiality conditions. All Proprietary Information shall be kept separate and exclusive and at the usual place of business (or residence as the case may be) of the Receiving Party.
  • Further no use, reproduction, transformation or storage of the Proprietary Information shall be made by the User without the prior written permission of the Company, except where required to be disclosed pursuant to any applicable law or legal process issued by any court or the rules of any competent regulatory body.
  • On request of the Disclosing Party made at any time, including at the time of termination of this Agreement, the Receiving Party shall deliver back to the Disclosing Party all original documents, records, data and other material in the possession, custody or control of the Receiving Party that bear or incorporate any part of the Proprietary Information. The obligations of confidentiality set out in this Agreement shall continue to be in force notwithstanding termination of this Agreement for any reason whatsoever.
  • All information and data submitted by the User shall become the property of the Company. However all such information shall be kept strictly confidential and the Company shall not, subject to “Violation of Terms & Conditions” clause, release any such data and information to any third party without the prior consent of the User.
  • The User has access to only his own data and information stored in the database at vocmart.com (subject to prior confirmation of identity) and nothing more. The User may edit or amend such data and information from time to time.
  • All confidential information (including name, e-mail address etc.) voluntarily revealed by the User in chat and bulletin board areas if any, is done at the sole discretion and risk of the User. If such information, collected by a third party is misused or results in unsolicited messages from such third parties, then such actions are beyond the use beyond the control and liability of Company and the company accepts no responsibility or liability whatsoever for such actions.
  • All copyright and/or know-how and/or any other related intellectual property rights to the Service or vocmart.com shall become and remain the sole and exclusive property of the Company and the User shall have no claims to the same. In the event the User has contributed any content to vocmart.com in any manner whatsoever, all intellectual property rights to the same shall become the absolute property of the Company, including all intellectual property rights and the User shall have no right or claim over the same, in any manner whatsoever. In the event that the User during the term of his Agreement or any time thereafter, uses such intellectual property in any other website or related activity, the same shall be considered as an infringement of the intellectual property rights of the Company and the Company shall have the right to take recourse to whatever legal remedial action is required, in the given facts and circumstances, the costs and peril of which will lie at the end of the User.

XXII. Variation

  • The right to amend vary or change the terms and conditions contained herein and in the Services guide at any time exclusively rests with the Company, upon notice (in such form as may be determined by the Company) to the User.
  • This Agreement will be periodically undated and the Terms and Conditions changed from time to time and the changed or updated Agreement posted at vocmart.com . The User should visit the site periodically to review the latest Terms and Conditions. For the avoidance of doubt, the User's continued use of the Service constitutes an affirmation and acknowledgement of the amended terms and conditions.

XXIII. Discontinuation or Modification to Services

  • The Company reserves the unilateral right to add to /and/or change and/or delete and/or end the Service at any time with or without notice to the User. Except for paid service, a pro-rated refund shall be effected for the remaining unused period.
  • There shall be no liability on behalf of the Company to the User or any third party in case the Company exercises its unilateral right to modify or discontinue the Service.

XXIV. Notices

  • All notices shall be in English and in writing and (a) if sent to the User to the address identified on the Registration Form / Agreement and (b) if sent to the Company to such address as provided in writing for such notice purposes; provided, however, that all invoices and payments shall be sent to the attention of The Company’s Finance department, all legal notices shall be sent to the attention of the Company’s Legal Department, and all other correspondence shall be sent to the attention of the account manager specified by the Company. Notice shall be deemed given upon receipt when delivered personally and upon received acknowledgment / written verification of receipt from overnight courier and finally upon verification of receipt of registered or certified mail. All notices from the Company including notice of change to these Terms & Conditions or other matters related to vocmart.com will be done by displaying notices to Users on the service.
  • Grievance Redressal -Any complaints or concerns with regards to content or comment or breach of the terms of this privacy policy should be brought to our attention in writing through email signed with an electronic signature to vocmart.com" class="aaaa">grievance@vocmart.com The following information needs to be provided in the complaint for us to immediately work on the same.
  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner for the purposes of the complaint.
  • Identification of the work the copyright of which is claimed to have been infringed upon.
  • The contact details of the complainant including the address, telephone number and / or email address.
  • A statement that the complaining party has good faith and belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
  • A statement, under the penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

XXV. Non Exclusive Remedy

  • Termination or expiration of this Agreement, in part or in whole, shall not limit either party from pursuing other remedies available to it, nor shall either party be relieved of its obligation to pay all fees that are due and owing under this Agreement through the effective date of termination. Neither party shall be liable to the other for any damages resulting solely from termination as permitted herein.

XXVI. Waiver

  • The failure of vocmart.com to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms & Conditions shall remain in full force and effect.

XXVII. Entire Agreement

  • This Agreement shall constitute the complete and exclusive agreement between the parties with respect to the subject matter hereof, superseding any prior agreements, documents and or communications regarding such subject matter. This Agreement may only be modified, and/or any rights under it waived, by a written document executed by the Company only. The right to change vary or amend, however exclusively rests with the Company.

XXVIII. Governing Law and Jurisdiction

  • It is clarified that there is no agency and/or partnership and/or joint venture and/or employee-employer and/or franchiser-franchisee relationship between vocmart.com and any User of the Service.
  • The User agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms & Conditions must be filed within 30 days after such claim or cause of action arose or be forever barred.
  • All information of whatsoever nature received from the user is in good faith and is bonafide. The information is believed to be true/ correct and complies with the laws of the land.
  • This Agreement and any dispute or matter arising from incidental use of vocmart.com is governed by the laws of India and the User and vocmart.com hereby submit to the exclusive jurisdiction of the courts at Chennai, India without regard to its conflict of law provisions.

XXIX. Acknowledgement and Acceptance of Terms & Conditions

  • The terms and conditions appearing here above consists of the entire agreement between the Party/User (as defined above ) and the Company (as defined above ) and replaces all previous arrangements/schedules between the parties regarding the subject matter contained herein above. By completing the registration process and/or checking the “I have read and accept the Terms of Use” box, you are indicating your acceptance to the agreement and to be bound by all of the terms and conditions of the Company as appearing hereinabove.

It is our constant endeavour to make vocmart.com an enjoyable and effective experience for all our users. If you observe material or behaviour that may violate one of the vocmart.com Terms & Conditions, please write to us. It will help us in enhancing our service experience.

XXX. Privacy Policy

vocmart.com a division of vocmart.com is in the business of providing a service of an online Itemstore. This service enables you to browse through the vocmart.com store’s website and select the Items you would like to buy and the same is delivered to you.

vocmart.com recognizes the trust you place in us which is the reason we ensure the highest level of standards in terms of secure transactions and customer information privacy. Below is our policy with regard to our information gathering, storage and dissemination practices. This privacy policy is subject to change at any time without notice and we encourage you to review this policy periodically. By visiting our website vocmart.com you agree to be bound by the terms and conditions of this privacy policy and consent to our use and disclosure of your personal information in accordance with this privacy policy. This privacy policy is incorporated into and subject to the terms of use.

vocmart.com online store (division of vocmart.com) offers its membership only to customers over the age of eighteen (18 years). vocmart.com does not knowingly collect any data from Minors.

User Information

To avail services on our website, users will be required to provide information for a registration process. This information could be (i) your name, (ii) your e-mail address, (iii) age, (iv) sex, (v) location, (vi) Pin/zip code, (vii) user name (viii) password etc...

All such information is service dependent and vocmart.com may use the above information to maintain, protect and improve our services and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law in force at the time of such information being provided.

There could be other information relating to you and this is not used for any purpose other than provide the service contracted for. As part of this policy we do not capture / store any sensitive information relating to credit/debit cards / internet banking details or any other information used to make a payment.


To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process we do not control.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

Link to Third Party Websites

vocmart.com (division of vocmart.com) could include links to other websites. Such sites have their own privacy policies which are beyond our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the concerned site you are visiting which could be different from ours. If unable to find a link to the privacy policy of the website you are visiting, it is recommended that you contact that site directly for such information.

Information Sharing

vocmart.com (a division of vocmart.com) shares the sensitive personal information to a third party without obtaining the prior consent of the user in the following limited circumstance.

  • When it is requested or required by law or by any court or governmental agency or authority to disclose for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these terms, for complying with the applicable laws and regulations.

Accessing & updating personal information

When you use vocmart.com( division of vocmart.com), we do our best to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies could take a period of time, before they are deleted from our active servers and may remain in our backup systems.

Information Security

At vocmart.com (division of vocmart.com) appropriate security measures are taken to protect against unauthorized access, unauthorized alteration, disclosure or destruction of data. Our data storage, processing and security measures are constantly reviewed. These include internal reviews of our data collection, storage and processing practices and security measures, guarding against any unauthorized access to systems where personal data is stored.

All information gathered by us is securely stored. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

Grievance Redressal

Any complaints or concerns with regards to content or comment or breach of the terms of this privacy policy should be brought to our attention in writing through email signed with an electronic signature to grievance@vocmart.com

The following information needs to be provided in the complaint for us to immediately work on the same.

  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner for the purposes of the complaint.
  • Identification of the work the copyright of which is claimed to have been infringed upon.
  • The contact details of the complainant including the address, telephone number and / or email address.
  • A statement that the complaining party has good faith and belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
  • A statement, under the penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.
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